TERMS

SHIPPING

  • We typically process orders in 1-3 business days; thank you for your patience.

  • All domestic orders are shipped via USPS Media Mail or Ground Advantage.

  • We do not ship internationally at this time, but hope to do so in the future.

  • We will email you a tracking number when your order is processed.

  • Perelandra is not responsible for lost or damaged packages that have been marked as delivered. If your package has been lost or damaged, please email us and we will try to help!

RETURNS / EXCHANGES

  • Perelandra is happy to exchange or refund your items on presentation of a valid receipt.

  • Goods must be returned within two weeks of purchase or receipt and be in perfect condition in their original packaging.

  • We will refund to your original payment method.

  • Perelandra gift cards and eGifts are not refundable.

  • We reserve the right to refuse any returns at any time. (If you were sent the incorrect item or a defective item, please email us within 72 hours of receipt.)

PAYMENTS

  • Prices are listed in USD

  • We accept ApplePay, Visa, MasterCard, Discover, Amex, PayPal

TAXES

  • Payment of duty & tax for international orders are the responsibility of the buyer

POLICIES

  • Use of this website constitutes your agreement to follow our policies.

  • Policies are subject to change without notice.

PRIVACY

  • If you purchase our products or services, we request certain personally identifiable information from you on our order form. This includes contact information such as your name, email address, phone number, and shipping address, as well as financial information such as a credit card number and its expiration date.

  • We use the information that we collect for billing purposes, to fill your orders, and to streamline our services to better serve you. If we have trouble processing an order, we also will use this information to contact you. In addition, if you contact us by email through our website, we may keep a record of your contact information and correspondence.

  • If at any time you would like to change your personally identifiable information, or if you no longer wish to receive materials from us or would like your personal information removed from our database, please contact us at perelandrabooks [at] gmail.com. Alternatively, if you receive materials from us by email you can make use of the “opt out” or “unsubscribe” provision in our communications so that we know that you no longer wish to receive any materials from us.